The system is confusing — you're not
US healthcare is four systems wearing one name. Learn the map, and your right to ask questions in every room.
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Insurance, finding care, prescriptions, and mental health resources.
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The American healthcare system is intentionally confusing. This track gives you the map: how insurance actually works, how to find affordable care, what to do when you don't have coverage, and how to access mental health support without breaking the bank.
US healthcare is four systems wearing one name. Learn the map, and your right to ask questions in every room.
Premium, deductible, copay, coinsurance, out-of-pocket max, network — six words that unlock every plan, in plain English.
A parent's plan until 26, a job's plan, Medicaid, or the marketplace — four real routes to coverage and the windows when each opens.
The ER is for emergencies, urgent care is for tonight, a primary care doctor is for everything else — match the problem to the place.
Appointments are short. Symptom notes, the questions to ask before you leave, and how to get a second opinion without awkwardness.
Generics, price-shopping between pharmacies, discount programs, and the one sentence that tells your prescriber cost is a problem.
Therapy formats and costs, sliding-scale and community options, school and campus counseling — and 988 when it can't wait.
An EOB is not a bill, a bill is not a verdict, and silence is the only wrong move. Error-spotting, the No Surprises Act, charity care, and payment plans.
Jordan, 22: a new job with a 60-day insurance wait, a refill due this week, and a $900 surprise bill. Sequence coverage, care, cost, and paperwork.