Participation Terms

These terms govern participation in The Legacy Foundation's Seat Forward charitable access program. Seat Forward connects donated event tickets with young people, veterans, military families, and families facing hardship in New York City — all five boroughs — plus Long Island and the Hamptons.

These terms apply to a family account, each person who receives an allocation, and each responsible adult who claims or attends an experience. They supplement, and do not replace, the event organizer's, venue's, ticket issuer's, and ticketing platform's terms.

You must provide accurate information and use the verification path presented to you. Registration, referral, or verification does not guarantee a ticket, a specific event, or continued access.

The Foundation may request updated information, correct an account record, pause an application, or decline participation when eligibility cannot be confirmed or when the program's capacity is limited.

A seat is allocated only when the Foundation sends a confirmation for a specific event or outing. A suggested match, invitation, or account notification is not a confirmed allocation until the stated claim steps are completed.

Claims must be completed by the deadline shown in the invitation. Unclaimed or released seats may be returned to the matching pool so another eligible household can use them.

• Seat Forward may set fair per-household, per-event, or seasonal limits.
• Seats have no cash value and may not be exchanged for money, credit, or another event.
• The Foundation may reallocate a seat when a claim is incomplete, inaccurate, unsafe, or no longer workable.

For a family- or group-accompanied experience, the responsible adult named in the allocation must attend, supervise the approved group, and follow the event rules. For a Foundation-chaperoned outing, the Foundation's confirmed chaperone and meeting-point instructions control.

A recipient may bring only the guests or companions identified in the allocation. The responsible adult may not transfer the allocation to another household or group, or allow a person who was not approved to replace a named participant, without written approval.

Ticket links, mobile-wallet invitations, PDFs, barcodes, and access codes are private. Keep them secure, use them only for the approved event, and follow any ticketing-platform instructions.

• Do not resell, auction, trade, duplicate, screenshot for redistribution, or commercially use a Seat Forward ticket.
• Do not post a ticket, link, barcode, or access code publicly or send it to an unauthorized person.
• The Foundation may cancel an allocation and suspend an account when misuse, fraud, or resale is reported or reasonably suspected.

The event organizer and venue control admission, security screening, seating, age restrictions, last entry, bag policies, accessibility operations, and conduct requirements. Venue staff may refuse admission where their rules or applicable law allow.

Arrive early enough to complete screening and follow the event-specific rules presented before the claim is finalized. Seat Forward cannot guarantee late admission, a particular seat location, or admission when a recipient does not follow the applicable rules.

Renewed acceptance is required only when a material change affects the event date or time, venue, meeting or pickup location, transportation, supervision model, age restriction, admission deadline, material accessibility arrangement, ticket-delivery method, or a material safety condition. Clerical corrections, expanded directions, or nonmaterial operational updates may be communicated without renewed acceptance.

The Foundation does not discriminate on the basis of disability and will provide reasonable modifications within its control. Tell us about an accessibility need as early as possible at tickets@supportlegacy.org. We will make a reasonable, good-faith effort to coordinate accessible seating, companion seating, effective communication, service-animal access, and other venue-controlled accommodations. The Foundation cannot guarantee a third party's inventory or performance, but it will not reduce eligibility or priority because a person requests an accommodation and will consider a reasonable alternative when the requested accommodation is unavailable.

Events may be canceled, postponed, moved, shortened, or changed by the organizer or venue. We will communicate material information we receive and, when reasonably possible, offer a replacement allocation or re-matching path. A replacement is not guaranteed.

If you cannot attend, tell us promptly using the support path in your confirmation so the seat can be returned to another household. The Foundation may reduce priority, pause an account, or cancel an allocation for repeated unexplained no-shows, fraud, resale, unsafe conduct, or material rule violations. Before a longer suspension, the Foundation will consider disability, transportation disruption, family emergency, event confusion, and other relevant circumstances and will provide a reasonable way to request review.

For a direct, family-accompanied, or group-accompanied allocation, the recipient group must accept the Recipient & Family Participation Terms and event-specific rules, identify the responsible adult, and provide only the information reasonably necessary to issue and use the allocation.

For a Foundation-organized or Foundation-chaperoned outing, the Foundation may additionally require parental or legal-guardian consent, an age-appropriate risk acknowledgment, emergency-contact information, limited medical information reasonably needed for the outing, emergency-care authorization, a code of conduct, and a separate optional media choice before the participant joins the roster or receives outing credentials. No youth is transported or supervised outside the approved operating model.

Seat Forward does not charge families or recipients for a charitable allocation. Receiving or attending an event does not create a charitable contribution, tax deduction, ownership interest, or right to demand a replacement or cash payment.

We use family, guardian, accessibility, emergency, and medical information only for program administration, safety, communications, and legal obligations described in our Privacy Policy. Access is limited to people who need the information for those purposes.

Media permission is separate and optional. Declining photography or storytelling never affects eligibility, matching, or participation.

Live events may involve ordinary and reasonably foreseeable risks associated with travel, weather, crowds, public venues, security screening, stairs, seating, food, and the conduct of other attendees. An adult participant knowingly and voluntarily assumes those inherent and ordinary risks. To the fullest extent permitted by law, the adult participant releases the Foundation from claims arising solely from those inherent risks, but not from the Foundation's gross negligence, recklessness, intentional misconduct, or any liability that applicable law does not permit to be waived.

The parent or legal guardian authorizes the minor's participation and acknowledges the inherent and ordinary risks described for the outing. This acknowledgment does not purport to waive any claim of a minor that cannot lawfully be waived, and it does not release gross negligence, recklessness, intentional misconduct, abuse, or other non-waivable liability. The Foundation is not responsible for the acts or omissions of an event organizer, venue, ticket issuer, transportation provider, or other third party, except to the extent applicable law provides otherwise.

Questions, accessibility requests, event changes, and release requests may be sent to tickets@supportlegacy.org. We may update these terms for future participation. Material changes will be identified by a new version date and may require a new acceptance before a future allocation or outing.