Eligibility and verification
We may ask for a partner referral, school or program connection, or another verification path. Verification opens access to the matching pool; it does not guarantee a ticket.
Seat Forward · Support
A clear path
to the moment.
Answers for families, donors, and partners before an experience is claimed, transferred, or attended.
Seat Forward is designed to keep the practical details visible: who may claim, what happens next, what the venue controls, and how to reach a person when plans change.
Claiming a seat
Read the event rules, complete the claim steps, and keep your confirmation and ticket link private. A claim expires at the deadline shown in your invitation.
Changes and no-shows
Tell us as soon as you know you cannot attend. Returning a seat gives another family a chance and helps protect future access for the community.
Accessibility
Share accessibility needs early so we can coordinate with the venue or organizer. Contact us before claiming whenever possible.
Youth safety
A youth outing cannot lock until the applicable guardian consent, medical, conduct, media-choice, and event-rule acknowledgments are complete. Foundation-chaperoned outings also require the cleared-adult ratio.
Support
For a time-sensitive event question, email tickets@supportlegacy.org with the event name, date, and your reference number. Do not send a ticket barcode in an unsecured email.
Review the applicable agreements before you claim or donate.